September 2008 - Posts

Path Forward
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I flew to Chicago last Wednesday for our T3 Divison's yearly business meeting.  We coordinated flights so that several of us (4 total) could share a rental car.  It was pretty late by the time we got in the neighborhood of our office and hotel and stomachs were growling, so we stopped off at this little cowboy bar...no, wait, that's a Lyle Lovett song.  We stopped at Braxton's and had some excellent fresh seafood, then headed to the hotel.  To my surprise one of my high school cross country buddies was waiting for me at the hotel.  I had contacted him the week previous & wasn't sure if we were going to be able to play catch up since my schedule was tight, but it worked out nicely.

The hotel & office were right next to each other, so we didn't waste any time getting started.  Day 1 was full of presentations and we were given excellent information on many subjects.  Ram Ramanan, the T3 Regional Director opened up the meeting, then John Iwanski, the North Region Director gave a nice presentation on T3's Path Forward.  Rich Pandullo then gave a presentation on SEM (Sustainable Environmental Management). This is an up-and-coming topic that is getting hotter in the corporate world and an area in which Trinity can have a niche.

Several of the T3 core consultants then gave individual presentations on product/service line highlights:

  • T3 Custom Solutions
  • DIA - Data Integration & Averaging Application (middleware T3 developed that helps EMIS systems talk to PDH (Plant Data Historians)
  • Essential Suite (one of the EMIS providers we partner with)
  • GHG (Green House Gas) Reporting Using Technology

We had a great discussion on how to engage EC (Environmental Consulting) and BD (Business Development) to grow T3.  As new ECs, you will need to keep in mind when working with existing clients how T3's  product/service line can be pitched/sold to the client to assist the client meet their objectives and grow Trinity's work.  Almost all of T3's work comes from exisiting clients, so it is very important that EC and BD consultants understand what T3 does and be able to sell our services.

Next up was a presentation on Needs Assessments.  This is the preliminary step that analyzes the client's needs and helps them choose which EMIS (Envrionmental Management Information System) they want to implement based on a ranking system of their most important needs. 

The last presentation was on managing large projects - basically project management tips.  Whew!  That was the end of the first day!  We had about an hour and a half before dinner.  Ram had graciously invited us all to his home for dinner.  Our evening was full of tradtional Indian food which was delicious, pool, ping pong and Bollywood movies.  A good time was had by all.

Day 2 of the meeting was training on opsEnvironmental, another of our EMIS partners.  After a full day of that we headed back home (that's Kansas City for me in case I haven't mentioned before which office I'm in).  All in all it was a great business meeting, very informative and productive, and a great chance to interface with other consultants.  I think a lot of people now have a better understanding of what T3 does, our product line, and our capabilities.  A full page of 'To Do' items came out of the meeting which will help us as a group keep our momentum on the Path Forward.

 

Stickis: read my blog anywhere! want this on your blog?
Corporate Culture - Performance Review
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Wow!  Time sure has flown by since I started working at Trinity.  I had my 6 month review last Friday with my supervisor.  No, I'm not going to give you any confidential details about my review, but I will give you some valuable information related to corporate culture that may help you decide to work here over another company. Remember, I'm a non-traditional 56 - I have 15 years work experience, unlike most of you who will be joining straight out of school.  So I want to give you some perspective on performance reviews from my industry experience.

When you first start working at Trinity, they give you plenty of training via the New Hire Orientation.  All companies do this of course, but most just focus on the basics of HR forms, benefits enrollment, required OSHA safety topics, etc.  When its over, its over & there isn't any attention given to it again.  Trinity goes further and provides you with a Career Workbook that outlines the Career Track Program based on Consultant Grades (pay grade you are hired at), Career Channels (IT, Specialty Consulting, Delivery Support, Line of Business Architecture, Delivery Management), and Achievement Levels (L1-L4).  They let you know from day one that they will support you every step of the way with training, a flexible schedule and advancement opportunities.  Having worked in industry I can tell you that a lot of companies give lip service to this, but Trinity walks the talk.  Trinity makes a significant investment in each person they hire, and we still act like a small company, so try to utilize our people assets to their fullest extent.  Trinity even takes orientation to a new plateau with an Advanced Orientation a few months after you start.

At all the other companies I've worked for, especially the large and very large ones, reviews were never talked about until the day you got one.  Even if they said they performed 6 month and yearly reviews, I never saw the 6 month review.  It was just glossed over as meaningless.  This is the first company I've worked for that actually does what it says regarding the 6 month review & they take it seriously.  This is important, as it gives you more frequent feedback to gauge your performance and your career goals.  My first 6 months here were just working on whatever came along.  I got the one thing I really wanted & expected out of the review - tangible goals for the next 6 months.

The last couple of companies I've worked for had horrible review processes, and on reflection, they were not great places to work (probably why I moved on).  A previous employer gave me a 1 year review and did not allow me to provide any input whatsoever.  When I pressed my supervisor for feedback & a review, he literally told me that he didn't know enough about what I did and couldn't give me a review.  He just processed the review paperwork as generically as he could and it was business as usual.   This obviously isn't helpful to the individual or the organization & that organization suffers from high turnover and a corporate culture that keeps employees frustrated, untrained, and constantly looking for greener pastures.  Getting a review every 6 months may not sound like the most comfortable thing, but its well worth it.  Of course you get informal feedback regularly from your supervisor and peers, but the formal review keeps your performance on track.

From my experience, getting a once/year review that is a complete surprise (as far as content) is no fun & a very poor way to manage your people assets.  With my 6 month review Trinity has re-affirmed that I chose to work for the right kind of company & that this corporate culture is the best I have ever worked for.  If you come to work for us, I think you'll find it that way too.  As I've said before, our office has several consultants that started out of school and are still here 4 or 8 years later.  Our Principal Consultant for the KC office has been here 14 years!  Trinity is doing a lot of things right to make this corporate culture one that attracts and keeps employees.

Stickis: read my blog anywhere! want this on your blog?
Visible Emissions Monitoring System
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I've been staying busy with VEMS (Visible Emissions Monitoring System) work.  Last week I talked a client through the installation process of our latest version over the phone, as the client contact was technically proficient enough to handle this.  I worked in Visual Studio to create a custom VEMS report for another client.  Now I'm preparing to travel to Iowa for an on-site installation tomorrow.  Another consultant and I are planning to leave about 4:30 AM for a 5 hour drive to the client site.  We'll install the software & train the plant personnel on the new software, then head back to KC.  It'll be about a 14 hour day, but we think its worthwhile to just get it over with in one day.  I'll write about the experience once I get enough sleep to focus.

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9/11/08 - Rather than start a new post, I thought I'd just update this one.  We decided to cancel the trip to the Iowa cement plant, as we felt our software wasn't ready.  We had found some small bugs and our main programmer hasn't had time to update all the reports that are available within the software, as he's been full-time billable on another project for a petroleum refinery.  He's in the office today for our 6 month review and we should have time to work on the software together.  Rather than roll the software out with some minor bugs, we would rather delay the installation a couple of weeks and give the customer a near flawless product.

Stickis: read my blog anywhere! want this on your blog?
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